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Every feedback matters…

We’re making it easy for you to be more customer-centric.

Easy Customer Data Capture

Easily pull up feedback surveys on your mobile device or tablet. Single Tap survey works seamlessly on all Android devices.

Direct Customers Engagement

Simple easy and single tap questions encourage customers to provide their feedback happily.

Freedom of speech

An open text box gives your customers to give their feedback openly other than selective questions.

Offline Feedback

Get feedback even there is no internet and sync later when you will have internet.

Cut off paper work

Cost avoidance in terms of revenue and efforts on printing paper based feedback forms.

Branding & Personalization

Create beautifully branded surveys that your customers instantly recognize and trust. Drop in your logo, tweak colors, add images, and more.

Deliver a solution that works

Use feedback to help you prioritize your work and improve the efficiency.

Instant Feedback Management

Get real-time email notifications to different employees upon submission so negative customer feedback gets addressed immediately by the right person.

Reports and Analytics

Get customers feedback data analysis on dashboard with different graphical ways and listings.

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Benefits of Feedo Application

  • Direct customer engagement
  • Helps to enhance customer service and quality
  • Improve staff service level and efficiency
  • Helps to provide effective customer support
  • Help to identify staff negligence
  • Live feedback analysis
  • Instant notification to management
  • Tablet based feedback – Encourages customers to participate.
  • Easy and simple questions on single tap.
  • Set questionnaires as per your choice.
  • Open text to give customers freedom to submit suggestion or complain .
  • Real time monitoring of customer feedback to create a greater customer experience.
  • Centralized dashboard on tablets and simplified detail reports on web portal.
  • Export reports to existing business intelligence. ( compare satisfaction and revenue)
  • Real time customer grievance addressable basis the instant notification alert on FEEDO ADMIN for any customer dissatisfaction.
  • Cost avoidance in terms of revenue and efforts on printing paper based feedback forms.
  • Avoids chances of customer’s feedback if filled forms not providing by the staff.

REPORTING AND ANALYTICS

Get your customers feedback analytical data instantly & live at our advanced BI dashboard in a smart way. We help you to make better decisions by giving instant customer feedback using advanced BI analytics dashboard.

  • Access of live analytic data online
  • Data analysis on detailed and advance level
  • User friendly
  • Advance reporting in easiest way

CUSTOMER FEEDBACK DATA VIEW ON DASHBOARD