Every feedback matters…
We’re making it easy for you to be more customer-centric.
Easy Customer Data Capture
Direct Customers Engagement
Freedom of speech
Cut off paper work
Branding & Personalization
Deliver a solution that works
Instant Feedback Management
Reports and Analytics
Benefits of Feedo Application
- Direct customer engagement
- Helps to enhance customer service and quality
- Improve staff service level and efficiency
- Helps to provide effective customer support
- Help to identify staff negligence
- Live feedback analysis
- Instant notification to management
- Tablet based feedback – Encourages customers to participate.
- Easy and simple questions on single tap.
- Set questionnaires as per your choice.
- Open text to give customers freedom to submit suggestion or complain .
- Real time monitoring of customer feedback to create a greater customer experience.
- Centralized dashboard on tablets and simplified detail reports on web portal.
- Export reports to existing business intelligence. ( compare satisfaction and revenue)
- Real time customer grievance addressable basis the instant notification alert on FEEDO ADMIN for any customer dissatisfaction.
- Cost avoidance in terms of revenue and efforts on printing paper based feedback forms.
- Avoids chances of customer’s feedback if filled forms not providing by the staff.
REPORTING AND ANALYTICS
- Access of live analytic data online
- Data analysis on detailed and advance level
- User friendly
- Advance reporting in easiest way