Maintenance Services :
Our Annual Maintenance Contracts (AMC) in Pakistan covers a wide range of
clientele in Pakistan. Under this contract we look after each and every need of
the company under contract following in the domain of Information
Technology. The solution to their problems with reference to our work is just a
call away from them.
Companies who sign an Annual Maintenance Contract with us integrate their office
with our team of professionals. Without spending a lot on IT infrastructure they
get access to a complete IT Department. Whatever the situation they have people
around who can handle the problems for them.
In general we can define that the following are the major services which we
provide to our clientele in this reference:
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Any
networking or hardware configuration problem would be solved by TechnoSys
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Any
cabling / wireless network problem would be solved by TechnoSys
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Any
Software Installation required due to system corruption would be done by
TechnoSys
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Quarterly Servicing of all the system and inspection of the networking structure
would be provided by TechnoSys
- Centralizing data on server where required would be setup by TechnoSys.
- Setting up backup devices in order to save data from corruption
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Building off site backup strategies where required
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Installation and maintaining antivirus operations in order to safe guard against
intrusions and other spywares.
The following
items are not included in the contract:
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Replacement / repair of any part / accessories of the system or the network. In
case any such thing is to be replaced or repaired the company would be charged
for the replacement / repair shifting of Network from one premise to another.
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In
case it is required it would be charged as on case to case basis
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All Software licenses of software’s
the client wishes to install would be provided by the client
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Any data
loss on the part of the client would not
be the responsibility of TechnoSys.
Setup to be maintained:
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Computers to be maintained on a local area network with structured cabling/
wireless techniques. The network would be a client server based network or
working on a work group depending on client requirements.
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The operating system to be maintained
on the server would be Windows 2000/ 2003 Server or any other server where as on
the client there would be Windows XP Professional or any other client operating
system
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All the
systems would be configured on the network so that they can share their data,
apply security on confidential information and use internet from one account
which may be shared on the network ..
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